Privacy Policy

Independent TV services collectively mean Independent TV Direct to Home (DTH) Services, Independent TV Platform Services, and more.

Our Purpose
Our major purpose is to protect the personal information of our customer(s) / subscriber(s) that we receive when they avail the DTH services of Independent TV. In particular, we strongly believe that it is important for our customer(s) / subscriber(s) to know what we do with their information and how we protect it. Our privacy policy is devised to make you feel more confident about the security and privacy of your confidential information. When a customer/ subscriber(s) leaves their personal details, please note that we are not bound to reply.

Information Collected
• In general, when you visit the official website this website and reveal your information without telling us who you are.

• Apart from this general information, our servers collect some information such as Internet Protocol (IP) address of the visitor’s computer which is connected to the internet. Also, note that our servers collect only the domain names and not the e-mail addresses of the visitors.

• Additionally, there are some parts this website where our servers may ask your personal information for a specific purpose, such as to provide you with the relevant information for which you have placed a request. This information may include your name, telephone number, residential address, fax number, e-mail address, etc.

Guidelines for Children
This website is not meant for individuals below 18 years of age. We do not collect information from or about children, and we do not market our products or services to children. If you are under 18 years, you can only make use of the application with the permission and supervision of your parents.

Use of Collected Information
Domain Name and IP address
The information about the domain name and IP address that we collect from our customers is not used to identify you personally and is comprehended to measure the number of visits on our website, the number of pages viewed, average total time spent on the site, and more. Our major aim behind this is to measure the use of our website and to improve the quality of the content.

Personal Information
When we collect personal information from our customers such as name, telephone number, and e-mail address, we generally let them know how we will use this information. We take personal information from the users to respond to their queries and process their request. Usually, the information is also used to share our newsletter with our customers (if requested). The personal information that we collect may also be shared with third parties that are directly related to our business, but only to fulfill your request or related purposes. These companies are contractually bound to use your information that we share with them to perform the services for which we have hired them to provide. We do not sell or share your personal information with any third party for their marketing use. We only release your information when a customer directs us to do so and we are required to do so keeping in mind the legal consequences.
If you register with one of our business units online, they may use this information to provide you with custom information about our offerings in support of your business needs. You should review the privacy policy associated with that our business' Web site for further information about that our business' privacy practices. For example, a technology called cookies may be used to provide you with tailored information. A cookie is a tiny element of data that a Web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie.

Registration Process with Independent TV
When you register with Independent TV DTH services online, they may use your information to provide you the relevant and necessary information about the Independent TV and current plans and offers in support of your entertainment needs. For more information on our policies, you can anytime review the privacy policies associated with the Independent TV or can contact our 24*7 customer support team to clarify your queries.

Cookies
The technology Cookies is used to provide you with tailored information. It is a small element which is stored on your hard drive and quickly recognizes you when you return. We store some cookies on your system when you visit our website. This stored information assists you in easily operating the website and assuring that you are not required to re-enter all your details every time you visits the site. We also use such information to provide visitors a personalized experience and allow them to use the website without logging on upon returning so as to meet the criteria required to process the customer’s request.

Security of Information
Independent TV maintains strict electronic, physical, and administrative protection systems to safeguard your personal information from inappropriate or unauthorized access. Our objective is to protect the user’s information while implementing the technical policies from unauthorized access and improper use. We review the same time to time. We also restrict the access of your personal and confidential information from our employees who access your information to respond to your queries. Employees who misuse personal information are subjected to strict and disciplinary actions.

Updating Personal Information
We allow our customers to review and update the information that they provide to us by contacting our customer support team. All your doubts and concerns would be sought outreaching at customercare@independenttv.in. If you have any questions about our privacy policies, please visit the contact us page. We always welcome the suggestions and questions from our customers regarding our services and policies.

Policy Modifications
We also provide the authority to our customers to make changes on the terms of our privacy policies at quick time intervals. Users can review and suggest the changes. Doing so would constitute an acceptance of the change to this Privacy Policy. Please check our policies to suggest any change.